Privacy Policy
Last Updated: April 2026
J Palace Construction, Inc. ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, retain, and otherwise process personal information when you visit our website at jpalaceconstruction.com, use our services, or otherwise interact with us. This policy also explains your rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act (collectively, "CCPA") and other applicable privacy laws.
1. Categories of Personal Information We Collect
We collect personal information that you provide directly to us and information collected automatically when you use our website. The categories of personal information we collect include:
Information You Provide:
- Identifiers such as your name, email address, phone number, and mailing address
- Project details, property information, and descriptions of work requested
- Commercial information such as project budgets, service selections, and transaction records
- Financial information such as billing details and payment records when you engage us for services
- Communication records including emails, form submissions, and consultation notes
- Any other information you voluntarily provide through our contact forms or direct communications
Information Collected Automatically:
- Internet or electronic network activity such as IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site
- Geolocation data derived from your IP address (approximate location only)
- Information collected through cookies, web beacons, and similar tracking technologies
2. Sources of Personal Information
We collect personal information from the following sources:
- Directly from you when you fill out forms, request quotes, or contact us
- Automatically from your browser or device when you visit our website
- From third-party service providers that assist with our website operations, including analytics providers and form processing services
3. Business Purposes for Collecting Personal Information
We use the personal information we collect for the following business and commercial purposes:
- Responding to your inquiries, quote requests, and consultation scheduling
- Providing construction services and managing ongoing projects
- Processing payments, invoicing, and financial record-keeping
- Communicating with you about project progress, service updates, and scheduling
- Improving our website functionality, content, and user experience
- Marketing and promotional communications (only with your consent, and you may opt out at any time)
- Maintaining the security of our website and protecting against fraud
- Complying with legal obligations, including contractor licensing requirements and tax reporting
4. Sharing and Disclosure of Personal Information
We may share your personal information with the following categories of third parties for business purposes:
- Service providers who perform functions on our behalf, such as website hosting, analytics, email delivery, and form processing (including JotForm and Google Analytics)
- Subcontractors, suppliers, and project partners directly involved in delivering services you have requested
- Financial institutions and payment processors for billing and payment transactions
- Legal, regulatory, or government authorities when required by law, subpoena, or court order
- Professional advisors including attorneys, accountants, and insurance providers
We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes. We do not use or disclose sensitive personal information for purposes beyond what is necessary to provide our services.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. For project-related information, we retain records for a minimum of four years after project completion in accordance with California contractor licensing requirements and applicable tax laws. For website analytics data, we retain information in aggregated or anonymized form. When personal information is no longer needed, we delete or anonymize it in accordance with our internal data retention policies.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. These include:
- Essential cookies required for basic site functionality
- Analytics cookies that help us understand how visitors interact with our website
- Third-party cookies from service providers such as Google Analytics and embedded map functionality
You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our website. Our website does not respond to legacy "Do Not Track" browser signals. However, we honor Global Privacy Control (GPC) signals as a valid opt-out request for the sale or sharing of personal information, as required by California law. If your browser sends a GPC signal, we will treat it as a request to opt out of any sale or sharing of your personal information associated with that browser.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption for data transmitted between your browser and our servers. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information, but we are committed to maintaining safeguards appropriate to the sensitivity of the information.
8. Third-Party Links and Services
Our website may contain links to third-party websites and embedded services (such as Google Maps and social media platforms). These third parties operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party services before providing your information.
9. Your Privacy Rights Under California Law (CCPA/CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act:
- Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share your information.
- Right to Delete: You may request that we delete personal information we have collected from you, subject to certain legal exceptions (such as retaining records required by contractor licensing laws).
- Right to Correct: You may request that we correct inaccurate personal information that we maintain about you.
- Right to Opt Out of Sale or Sharing: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising.
- Right to Data Portability: When you exercise your right to know, you may request that we provide a copy of your personal information in a structured, commonly used, machine-readable format.
- Right to Limit Use of Sensitive Personal Information: We do not collect or use sensitive personal information (such as Social Security numbers, financial account credentials, precise geolocation, racial or ethnic origin, religious beliefs, health data, or biometric information) beyond what is necessary to provide our services.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. You will not receive different pricing, a different quality of service, or be denied service for making a privacy request.
How to Submit a Request:
You or your authorized agent may submit a verifiable consumer request by contacting us at:
- Email: info@jpalaceconstruction.com
- Phone: (916) 661-5920
- Mail: 9816 Business Park Dr, Ste. B, Sacramento, CA 95827
We will verify your identity before processing your request. We may ask you to confirm information we already have on file. If you use an authorized agent to submit a request on your behalf, we may require proof of the agent's written authorization. We will respond to verifiable consumer requests within 45 calendar days of receipt. If we need additional time (up to 45 more days), we will notify you in writing with an explanation.
10. Children's Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. Under CCPA, we will not sell or share the personal information of consumers we know to be under 16 years of age without affirmative authorization (from the consumer if aged 13 to 15, or from a parent or guardian if under 13). If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us using the information provided below.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and post the revised policy on our website. We encourage you to review this page regularly. Your continued use of our website after changes are posted constitutes your acknowledgment of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
J Palace Construction, Inc.
9816 Business Park Dr, Ste. B
Sacramento, CA 95827
Phone: (916) 661-5920
Email: info@jpalaceconstruction.com
Questions About Privacy?
We are committed to transparency. Contact us if you have any questions about how we handle your information.